USB ports power down at sleep (didn't on old machine)

Need a better tech mind please

Published on November 1, 2016 By werewolf In Personal Computing

New HP machine, Win 10 64bit, UEFI "BIOS"

I have screens set to shut off at 10 minutes, HDDs set to shut off at 20 minutes, computer sleeps at 30 minutes. The rest of the power plan is/was the default Win 10 plan.

None of my USB ports stay powered when the machine 'sleeps' including the port on the top with the lightning bolt symbol, which I thought was specifically designed to not shut down.

Here's what I've tried, in approximately the order tried:

Changed power plan setting for "USB Selected Suspend Setting" to disabled.

In Device Manager, unchecked the setting for USB Root Hub>Power Management "Allow the computer to turn off this device..." There is just the one.

Did the same for the USB 3.0 eXtensible Host Controller - 1.0

Went into the UEFI and set the SATA power management to disabled.

I would prefer to let the computer go to sleep at 30 minutes and still be able to charge peripheral equipment (phones, etc). I do realize that I could set the computer to never sleep, but...

Any other ideas?

Thanks for your time

David

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